topic Phone Battery in Apple Devices

Phone Battery

maceyshaw — Wed, 07 Jun 2023 21:06:49 GMT

I took my contract out last year, my phone battery has deteriorated majorly the last month or two. It’s an iPhone 13 so it’s not too old. I don’t use it while on charge, don’t have background refresh on. I’ll leave the house on 100% for work, put it on do not disturb and with around an hour screen time total through work, my phone will be around 30% by the time I leave work. I’m not sure if EE would be able to help with this or if I’d need to contact Apple? I’m doing everything to keep the phones charge and nothing working

Re: Phone Battery

Chris_B — Thu, 08 Jun 2023 07:11:37 GMT

@maceyshaw do you have a cellular signal whilst you’re at work? If you don’t then your device is searching for a network, which will then drain the battery.. have you tried a network reset on the device?

Re: Phone Battery

NB761 — Wed, 05 Jun 2024 21:41:32 GMT

100% agree I took we last month - it kills my iPhone -3 battery every day