https://community.ee.co.uk/t5/Apple-Devices/Data/m-p/1256604#M136458 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3658232">@Henry222</a>&nbsp; &nbsp;Wi-Fi has nothing to do with the 4G 5G connection on your phone. &nbsp; &nbsp;Wi-Fi is the signal from a router and 4G/5G is a cellular data connection. &nbsp; &nbsp; &nbsp;So is it a router/Wi-Fi issue or a cellular data connection issue?&nbsp;</P> Sat, 27 May 2023 21:03:26 GMT Chris_B 2023-05-27T21:03:26Z https://community.ee.co.uk/t5/Apple-Devices/Data/m-p/1256580#M136457 <P>why when my wi-fi goes down does my phone not continue to allow me to stream ? It states I have full 4 g or 5g connection but won’t load anything and &nbsp;says I have no connection. Why am I paying for a data plan if you are not supplying a cellular connection ?&nbsp;</P> Sat, 27 May 2023 19:12:07 GMT https://community.ee.co.uk/t5/Apple-Devices/Data/m-p/1256580#M136457 Henry222 2023-05-27T19:12:07Z https://community.ee.co.uk/t5/Apple-Devices/Data/m-p/1256604#M136458 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3658232">@Henry222</a>&nbsp; &nbsp;Wi-Fi has nothing to do with the 4G 5G connection on your phone. &nbsp; &nbsp;Wi-Fi is the signal from a router and 4G/5G is a cellular data connection. &nbsp; &nbsp; &nbsp;So is it a router/Wi-Fi issue or a cellular data connection issue?&nbsp;</P> Sat, 27 May 2023 21:03:26 GMT https://community.ee.co.uk/t5/Apple-Devices/Data/m-p/1256604#M136458 Chris_B 2023-05-27T21:03:26Z