topic Re: New Apple Watch in Apple Devices

New Apple Watch

Sweels — Mon, 24 Apr 2023 16:09:08 GMT

guess what - got a new deal with EE for broadband watch etc. Saved me a bit but watch doesn’t work w phone! I’ve to send it back for a phone I don’t want in order to get the watch. Got given a number - for return - they won’t accept it as I bought in store apparently. What to do next I don’t know.

Re: New Apple Watch

Chris_B — Mon, 24 Apr 2023 17:03:52 GMT

@Sweels You go to the store. What phone do you have ?

Re: New Apple Watch

Sweels — Mon, 24 Apr 2023 18:39:30 GMT

I’ve an SE 7. Wouldn’t mind but they up sold me knowing this - it won’t pair up

Re: New Apple Watch

James_B — Tue, 25 Apr 2023 06:56:15 GMT

Hi @Sweels,

Please take the watch back to the store where you purchased it if it isn't compatible with your phone.

They'll be happy to help.

James

Re: New Apple Watch

Sweels — Tue, 25 Apr 2023 07:17:37 GMT

Thanks they posted it. I want the watch but I’ve now got to upgrade the phone. Seems a bit unfair when the guy at EE should’ve known in the first place. Nearest store to me is Leeds

Re: New Apple Watch

James_B — Tue, 25 Apr 2023 07:21:15 GMT

Hi @Sweels,

If you didn't purchase it in store and would like to return it, please fill out our Return request form.

Thanks

James