topic Battery in Apple Devices

Battery

taffcar1 — Sat, 08 Apr 2023 11:31:29 GMT

I am still in contract and my SE is 18 months old but the battery keeps dying on me. It could be on 50% and then shut down

Re: Battery

Chris_B — Sat, 08 Apr 2023 12:38:03 GMT

@taffcar1 If you go to Settings>Battery>Battery Health and Charging what does it say your battery health is ? If it’s below 80% you need to have the battery exchanged.

Batteries degrade the more you charge it and the iPhone is good for around 600 charging cycles before it gets to that 80% limit as that’s the battery degradation. So if you charge it from 0-100% that’s a cycle or 2 charging cycles from 50-100% or a cycle from 25% to 100 and then another charge from 25% to 50%. anything that add up to 100 is a cycle.

You get 12 months warranty on a battery so to have this fixed will be at your own cost to have this replaced you’ll be best of booking an apple appointment for a battery exchange and this will cost you £69. You can use THIS

Re: Battery

taffcar1 — Mon, 10 Apr 2023 11:45:47 GMT

Hi Chris, thanks for response and I have checked the battery help and it’s at 95% so I’m assuming it’s not the battery causing the phone to lose power rapidly

Re: Battery

Chris_B — Mon, 10 Apr 2023 15:07:18 GMT

@taffcar1 Have you tried a network reset on the device? This can cause battery draining issues if your device it’s try to find a network to connect too. It doesn’t hurt to even do this.
You’ll find this in Settings>General>Transfer & Reset>Reset>Reset Network Settings.