topic Re: Need help setting up in Apple Devices

Need help setting up

Matthew00 — Wed, 05 Apr 2023 17:58:35 GMT

I had a replacement Sim card and phone today and nothing is working

Re: Need help setting up

Chris_B — Wed, 05 Apr 2023 18:48:09 GMT

@Matthew00 it can take up to 24 hours for a Sim card to activate usually no longer than 4-5 hours, but try restarting the device a few times as this can help the Sim card register on the network.

Re: Need help setting up

Leanne_T — Thu, 06 Apr 2023 06:57:01 GMT

Hi @Matthew00

Thanks for coming here.

What was the reason for the replacement SIM card?

Do you still have the old SIM?

Leanne 🙂