topic Re: Sim not working in Apple Devices

Sim not working

salmankhan98879 — Sat, 18 Feb 2023 18:26:41 GMT

Hi, I reset my IPhone now my sim is not working in it. My physical and Esim was in the phones but now the sim is not working

Re: Sim not working

Jon_K — Sun, 19 Feb 2023 09:17:37 GMT

Hi @salmankhan98879

Which SIM isn't working?

Can you try restarting the phone again?

Jon

Re: Sim not working

Chris_B — Sun, 19 Feb 2023 10:07:42 GMT

@salmankhan98879 Resetting your phone has no bearing on the physical SIM card. Resetting your device will have an effect on the eSim, did you back up your device before you reset it ?

Just a quick question are you using 2 phone numbers on this device? One on the sim and the other on the eSim ?

Re: Sim not working

salmankhan98879 — Mon, 20 Feb 2023 17:26:03 GMT

i was using EE. Now EE gave me new sim so it’s working fine

Re: Sim not working

Leanne_T — Tue, 21 Feb 2023 07:21:44 GMT

Thanks for coming back and letting us know @salmankhan98879

Leanne 🙂