topic Re: Why can’t I now send emoji’s and pictures in Apple Devices

Why can’t I now send emoji’s and pictures

cjimbos — Mon, 30 Jan 2023 16:30:10 GMT

Why can’t I now send emoji’s and pictures

Re: Why can’t I now send emoji’s and pictures

Leanne_T — Mon, 30 Jan 2023 17:06:54 GMT

Hi @cjimbos

Thanks for coming here.

Are you sending these via a text message/picture message or using an app?

Are you with us on pay as you go or pay monthly?

Leanne.

Re: Why can’t I now send emoji’s and pictures

cjimbos — Mon, 30 Jan 2023 17:31:52 GMT

Contract pay monthly in text works in WhatsApp but not in text. It used to last week

Sent from my iPhone

Re: Why can’t I now send emoji’s and pictures

Leanne_T — Mon, 30 Jan 2023 17:34:19 GMT

Do you get an error message? @cjimbos

Are you trying to send these via iMessage or to non iPhone users?

Leanne.

Re: Why can’t I now send emoji’s and pictures

cjimbos — Mon, 30 Jan 2023 17:41:52 GMT

Yes unable to send with a red ! Is the error and it’s by text to an android which was ok last week. I can send to other iPhones and I can send to both in WhatsApp

Sent from my iPhone

Re: Why can’t I now send emoji’s and pictures

Leanne_T — Mon, 30 Jan 2023 17:49:38 GMT

Thanks @cjimbos

Do you have MMS Messaging turned on in your iPhone Message Settings?

Do you have a spend cap?

Leanne.

Re: Why can’t I now send emoji’s and pictures

cjimbos — Mon, 30 Jan 2023 17:53:52 GMT

All working now don’t know why. But thanks for you help. Have a good evening
Kind regards
Jim

Sent from my iPhone

Re: Why can’t I now send emoji’s and pictures

Leanne_T — Mon, 30 Jan 2023 17:57:16 GMT

Great news @cjimbos

Glad this is all sorted for you 🙂

Thanks, have a lovely night as well!

Leanne.