topic Re: My mobile data isn’t working in Apple Devices

My mobile data isn’t working

Emyr18 — Sun, 08 Jan 2023 19:52:48 GMT

I can text and call but my internet connection isn’t working. I’ve an iPhone 14 pro max on ee. I’ve travelled 200 miles today and I’ve had to rely on Wi-Fi all day to use my phone apps. I’ve restarted the phone and no help

Re: My mobile data isn’t working

Chris_B — Sun, 08 Jan 2023 20:47:31 GMT

@Emyr18 Do you have any data allowance available to use ? Have you tried restarting the device?

Re: My mobile data isn’t working

Emyr18 — Sun, 08 Jan 2023 21:29:40 GMT

Tonnes of data left. I’ve restarted the phone 2 times and swiped background apps away

Re: My mobile data isn’t working

Jon_K — Mon, 09 Jan 2023 08:17:34 GMT

Hi @Emyr18.

Is Mobile Date enabled in Settings on the phone?

Can you try resetting the network settings? This is done in Settings, General, Reset, then Reset Network Settings.

Jon