topic Re: Re: My iphone13 won’t switch on in Apple Devices

Re: My iphone13 won’t switch on

Andrea1984 — Fri, 30 Dec 2022 20:13:33 GMT

I upgraded my phone in September and this morning my iPhone 13 wouldn’t turn on by luck I still have my old phone but I cannot see what is wrong with it

Re: Re: My iphone13 won’t switch on

Leanne_T — Sat, 31 Dec 2022 07:23:43 GMT

Hi @Andrea1984

Can you try the steps in the Apple Support page here - Force restart iPhone – Apple Support (UK), does this work for you?

Leanne 🙂

Re: Re: My iphone13 won’t switch on

Andrea1984 — Sat, 31 Dec 2022 12:16:52 GMT

tried that, tried different plugs, dead only a couple of months old shouldn't be like that

Re: Re: My iphone13 won’t switch on

Leanne_T — Sat, 31 Dec 2022 12:19:00 GMT

Thanks for trying @Andrea1984

Please give us a call on 150 and the team will run through some diagnostics with you to help you get this sorted 🙂

Leanne.