topic Re: dual sim issue in Apple Devices

dual sim issue

HitenGanatra — Fri, 30 Dec 2022 18:54:35 GMT

I converted my sim to an esim some time back and a shortwhile ago inserted a sim from another country as am travelling.

I have now lost all EE coverage. Took the international sim out of my phone and still am not connecting onto the EE network.

Any suggestions on how I can get this resolved?

Chris_B — Fri, 30 Dec 2022 18:56:42 GMT

@HitenGanatra Have you tried just restarting the device? Does the EE eSim still show on the device?

HitenGanatra — Fri, 30 Dec 2022 18:57:54 GMT

I have but no luck

HitenGanatra — Fri, 30 Dec 2022 18:58:15 GMT

esim doesnt seem to now be showing on the device

Northerner — Fri, 30 Dec 2022 22:34:26 GMT

Do you have roaming activated.

Thanks