topic Re: Switch esim to new Apple Watch in Apple Devices

Switch esim to new Apple Watch

M1ck1 — Sat, 10 Sep 2022 15:15:18 GMT

Please could provide a link showing EE instructions to switch an esim from an Apple Watch to a new Apple Watch.
Thanks
Mick

Re: Switch esim to new Apple Watch

Leanne_T — Sun, 11 Sep 2022 06:33:42 GMT

Hi @M1ck1

You can find details and a step by step guide for unpairing your existing watch in our How do I unpair my Apple Watch from my EE iPhone? article, once this is complete you can pair your new watch to your iPhone, details can be found in our How do I pair my Apple Watch with my iPhone, article.

Leanne.

Re: Switch esim to new Apple Watch

waterboy78 — Sat, 24 Dec 2022 11:28:05 GMT

Hi M1ck1, did you manage to achieve what you set out to? Father Christmas is bringing me a new Apple Watch tomorrow and I will need to transfer my eSIM from my previous Apple Watch to my new one. This is what I think you we’re trying to do as well. I saw the reply from the EE advisor but I don’t think that addressed your query did it?

Let me know if you got it sorted and please let me know. Thanks. Any Merry Christmas!

Re: Switch esim to new Apple Watch

Chris_B — Sat, 24 Dec 2022 13:37:28 GMT

@waterboy78 You unpair your old watch you get an opinion keep the tariff which your obviously keep you then setup the new watch and that you get the option to add the tariff back. Job done

Re: Switch esim to new Apple Watch

M1ck1 — Sat, 24 Dec 2022 13:51:25 GMT

Yep as Chris posted worked perfectly.

Re: Switch esim to new Apple Watch

waterboy78 — Sat, 24 Dec 2022 14:52:24 GMT

Thanks @Chris_B I appreciate the quick reply!

My brother has my previous apple watch, which is unpaired from my Apple Account. So because the unpairing has already occurred yet the eSIM not transferred from his watch to anywhere else yet (I still pay for it under my EE contract), I’m not not sure what I’ll have to do to transfer the eSIM data service to my new Apple Watch. Perhaps when I set-up my Apple Watch tomorrow all will become clear. Apple seem to be good at making these things simple, however, I do expect some interaction with EE will be necessary, but perhaps not.

Re: Switch esim to new Apple Watch

waterboy78 — Sat, 24 Dec 2022 14:53:08 GMT

Cheers @M1ck1 👋🏼👍🏼

Re: Switch esim to new Apple Watch

morkjt — Sat, 24 Dec 2022 23:51:22 GMT

I’ve tried this exact procedure this evening but isn’t working. Old watch (series 6) is unpaired, I kept plan, paired new watch (ultra) I get to the point of ee offering to replace this watch with the data plan - and it says to contact ee on 150 with code 003. Which isn’t too helpful as they are shut.

Re: Switch esim to new Apple Watch

Leanne_T — Mon, 26 Dec 2022 07:27:12 GMT

Hi @morkjt

Thanks for coming here.

If this error is still showing, please give us a call on 150 and the team will be happy to help 🙂

Leanne.