topic NEED TO UPGRADE TODAY BUT OVERSEAS AND CANNOT CALL in Apple Devices

NEED TO UPGRADE TODAY BUT OVERSEAS AND CANNOT CALL

martynlewis — Mon, 28 Nov 2022 08:22:43 GMT

I am in Qatar and need EE sales to call me to discuss upgrade so my partner can pick up new device in London and bring to Qatar. How can I speak or email Sales as dialling from Qatar does not work

Re: NEED TO UPGRADE TODAY BUT OVERSEAS AND CANNOT CALL

Katie_B — Mon, 28 Nov 2022 10:44:18 GMT

Good morning @martynlewis.

Thanks for coming to the community.

Do you have Roaming and Calling Abroad active within your My EE?

Please ensure these are both active and try giving us a call on +44 7953966250.

You can find the roaming charges for making and receiving calls in Qatar HERE.

Alternatively, you can upgrade online through your My EE account.

Katie 🙂

Re: NEED TO UPGRADE TODAY BUT OVERSEAS AND CANNOT CALL

XRaySpeX — Mon, 28 Nov 2022 13:25:07 GMT

Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.

Re: NEED TO UPGRADE TODAY BUT OVERSEAS AND CANNOT CALL

Chris_B — Mon, 28 Nov 2022 13:40:19 GMT

@martynlewis Silly question but why do you need to upgrade? You can do this when you’re back in the UK. And if your looking at getting an iPhone 14 pro max you’ll not get this straight the way as there is a backlog of orders and they can have waiting times over 28 days on some model types.