topic Re: Black screen in Apple Devices

Black screen

Taydillx — Tue, 22 Nov 2022 14:39:01 GMT

My iPhone 14 pro max has a black screen but Its still ringing. I have tried to hard reset but with no luck. Can anyone help.

Re: Black screen

Schockwave — Tue, 22 Nov 2022 14:48:23 GMT

Hello @Taydillx ,

Welcome to the community,

EHas it ever worked and how long have you had the phone?

When I had a problem with my IPhone 12 Pro Max, I spoke to Apple and sent it to them and within a week I got it back at no cost to myself.

You may want to ring customer service, but otherwise ring Apple, they are very helpful.

If you have another phone, put your SIM card in it and then you can call customer service by dialling 150 or ring Apple, as you have tried the reset and it has not solved the problem, it looks like a faulty phone, or rather a software issue.

Re: Black screen

Taydillx — Tue, 22 Nov 2022 15:20:00 GMT

Thank you. I am booked in with my nearest Apple Store to get it sorted tomorrow.

Re: Black screen

Taydillx — Tue, 22 Nov 2022 15:20:57 GMT

Thank you I am booked in tomorrow at my local Apple Store.