https://community.ee.co.uk/t5/Apple-Devices/IMEI/m-p/1198225#M133635 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3237450">@Skilly51</a>&nbsp; You need to call customer services again and get this corrected.&nbsp;</P> Tue, 15 Nov 2022 13:47:47 GMT Chris_B 2022-11-15T13:47:47Z https://community.ee.co.uk/t5/Apple-Devices/IMEI/m-p/1198201#M133634 <P>Hi, my phone has been stolen and I am trying to get a new one. My insurance provider needs proof of usage. I have got it from EE but now they are saying that the IMEI does not match what is on their system. I got a replacement phone from them but EE has not updated it on their system</P> Tue, 15 Nov 2022 13:06:47 GMT https://community.ee.co.uk/t5/Apple-Devices/IMEI/m-p/1198201#M133634 Skilly51 2022-11-15T13:06:47Z https://community.ee.co.uk/t5/Apple-Devices/IMEI/m-p/1198225#M133635 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3237450">@Skilly51</a>&nbsp; You need to call customer services again and get this corrected.&nbsp;</P> Tue, 15 Nov 2022 13:47:47 GMT https://community.ee.co.uk/t5/Apple-Devices/IMEI/m-p/1198225#M133635 Chris_B 2022-11-15T13:47:47Z