topic Re: My son has put a screen lock pin on the phone and I need to unlock it in Apple Devices

My son has put a screen lock pin on the phone and I need to unlock it

Spencer2902 — Mon, 14 Nov 2022 18:52:33 GMT

Hi, I took my son's phone off him because he was gambling on it - I pay for it! He's got a screen lock on it and I can't get the code. I have changed the apple password online now so he has no access to my account but I want to make use of the phone. How do I get past the pin code. It's not the PUK code, its the initial screen lock code.

Re: My son has put a screen lock pin on the phone and I need to unlock it

Northerner — Mon, 14 Nov 2022 20:50:40 GMT

Hi @Spencer2902

Unless he gives you the code you cannot bypass the pin access.

Thanks

Re: My son has put a screen lock pin on the phone and I need to unlock it

Schockwave — Mon, 14 Nov 2022 21:08:01 GMT

@Spencer2902 , You will have to factory reset if you can, as there is no PIN code access, as @Northerner has written unless your son knows what he did. Hopefully you can factory reset the phone, otherwise not sure what you can do.

Re: My son has put a screen lock pin on the phone and I need to unlock it

Chris_B — Mon, 14 Nov 2022 21:26:33 GMT

@Spencer2902 You need to put the device in to restore mode or DDU mode and connect it to a pc with iTunes on it . You can then factory reset the device and because it’s on your Apple account you will be able to set this device back up.

What iPhone model is it ? as there is different methods to enter restore/DFU mode.