topic Re: IPhone 14 pro Max in Apple Devices

IPhone 14 pro Max

Alnisax — Mon, 31 Oct 2022 15:28:16 GMT

Ordered my iphone 14 pro max 4thOct still not here going on holiday soon and wanted to take it with me 😞

whats going on !

Re: IPhone 14 pro Max

Chris_B — Mon, 31 Oct 2022 16:17:23 GMT

@Alnisax What storage size and colour as there is different waiting periods for each model type.

Re: IPhone 14 pro Max

Alnisax — Mon, 31 Oct 2022 16:18:53 GMT

Purple and 128gb

Re: IPhone 14 pro Max

Jon_K — Mon, 31 Oct 2022 17:11:12 GMT

Hi @Alnisax.

The current guidance on that model is to expect dispatch in more than 28 days.

If you'd like to discuss a different colour that has more availability, I'd recommend contacting our Customer Care team.

Jon

Re: IPhone 14 pro Max

JK0 — Mon, 31 Oct 2022 19:39:02 GMT

I ordered the gold 128 on the 6th and still waiting.

Re: IPhone 14 pro Max

Christopher_G — Tue, 01 Nov 2022 08:03:59 GMT

What colour did you choose, @JK0?

Chris

Re: IPhone 14 pro Max

JK0 — Tue, 01 Nov 2022 08:06:58 GMT

Gold

Re: IPhone 14 pro Max

Christopher_G — Tue, 01 Nov 2022 08:09:46 GMT

Thanks, @JK0. I've just realised you said that before, sorry about that.

The current estimated timescale for that model is to expect dispatch within 14 days, and that's for people ordering today.

The orders are all sent out on a first come, first served basis clearing the oldest orders first.

Hopefully you hear from DPD about the delivery soon.

Chris

Re: IPhone 14 pro Max

alblue — Tue, 01 Nov 2022 09:58:06 GMT

Do you have the timescale on the 128gb in silver? Thanks

Re: IPhone 14 pro Max

Christopher_G — Tue, 01 Nov 2022 10:01:41 GMT

Hi @alblue

The current estimate is to expect dispatch within 21 days.

Chris

Re: IPhone 14 pro Max

Kaymc — Tue, 01 Nov 2022 11:27:46 GMT

What is the time scale for black 128gb ordered on 23/10/22 please

Re: IPhone 14 pro Max

Christopher_G — Tue, 01 Nov 2022 11:31:59 GMT

Hi @Kaymc

The current estimate for that model is to expect dispatch within 21 days too.

Chris

Re: IPhone 14 pro Max

AfterShxke — Wed, 02 Nov 2022 20:00:46 GMT

Hey @Christopher_G,

What's the timescale for Silver 256GB?

Thanks!

Re: IPhone 14 pro Max

Christopher_G — Thu, 03 Nov 2022 08:29:13 GMT

Hi @AfterShxke

The estimate for the iPhone 14 Pro Max 256GB in Silver is also to expect dispatch within 21 days.

Chris

Re: IPhone 14 pro Max

Darius1212 — Thu, 03 Nov 2022 15:52:06 GMT

I wouldn’t hold my breath here. They said 21 days below but this is simply not true. I ordered my black 128gb on the 7th and today is 03.11 which basically is 28days. No phone and no news. Contacted customer support and have been told it could be up to another 21 days to wait. Don’t trust what they say to you. It is all lies. I’m thinking now to just give up this year on upgrade as I hate when I’m being lied to. They could have said it is up to 60 days waiting time and at least I know where I stand but telling me it will be with me within a week than they told me up to 28 days and after that up to 49 days. Just be prepared to wait. Maybe iPhone 15 will be here by the time 14 pro max will be in stock 🙂

Re: IPhone 14 pro Max

Darius1212 — Thu, 03 Nov 2022 15:53:17 GMT

Please double check your system as I’m waiting a month already and have been told that I will have to wait another 21 days Ordered in 07.10.22 14 pro max black 128gb

Re: IPhone 14 pro Max

Millow — Tue, 22 Nov 2022 18:39:59 GMT

Hi guys

I ordered my iPhone 14 pro max 512 gold on 23rd October and they said I needed to wait up to 21 days. Today is 30 days and I haven’t received any update from DPD or EE.

For anyone who has complained about the delays, have you now received your phone and how long in the end did you have to wait?

I understand it’s up to Apple but EE should provide up to date information about the wait time and your position in the queue. This is not how you look after your customers.

Re: IPhone 14 pro Max

Dikey123 — Tue, 22 Nov 2022 19:18:01 GMT

Im in the same boat I ordered a iPhone 14 Pro max 512gb but in space Black on 23rd of October and have still had nothing, I was also told 21 days

Re: IPhone 14 pro Max

Jon_K — Wed, 23 Nov 2022 07:50:01 GMT

Hi @Dikey123.

If you've waited longer than you were told, I'd recommend getting in touch with our Customer Care team for an update.

Jon