https://community.ee.co.uk/t5/Apple-Devices/Why-Cani-get-into-my-account-on-my-iPad-but-no-connection-on-my/m-p/1189041#M132967 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3172813">@Giver2much</a>&nbsp;can you give us more information. Are you on a monthly contract or pay as you go? Do you mean your phone is not getting a signal?</P> <P>If you mean the My EE App you have not been able to see your account, have you made sure that all apps and software are up to date?</P> <P>Have you tried logging in via the browser and does that work on your mobile?</P> Mon, 24 Oct 2022 13:53:27 GMT Schockwave 2022-10-24T13:53:27Z https://community.ee.co.uk/t5/Apple-Devices/Why-Cani-get-into-my-account-on-my-iPad-but-no-connection-on-my/m-p/1189024#M132964 Mon, 24 Oct 2022 13:22:25 GMT https://community.ee.co.uk/t5/Apple-Devices/Why-Cani-get-into-my-account-on-my-iPad-but-no-connection-on-my/m-p/1189024#M132964 Giver2much 2022-10-24T13:22:25Z https://community.ee.co.uk/t5/Apple-Devices/Why-Cani-get-into-my-account-on-my-iPad-but-no-connection-on-my/m-p/1189041#M132967 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3172813">@Giver2much</a>&nbsp;can you give us more information. Are you on a monthly contract or pay as you go? Do you mean your phone is not getting a signal?</P> <P>If you mean the My EE App you have not been able to see your account, have you made sure that all apps and software are up to date?</P> <P>Have you tried logging in via the browser and does that work on your mobile?</P> Mon, 24 Oct 2022 13:53:27 GMT https://community.ee.co.uk/t5/Apple-Devices/Why-Cani-get-into-my-account-on-my-iPad-but-no-connection-on-my/m-p/1189041#M132967 Schockwave 2022-10-24T13:53:27Z