topic Battery and screen fault in Apple Devices

Battery and screen fault

Leanne8240 — Mon, 10 Oct 2022 12:56:05 GMT

Battery is draining quicker than normal. And then turning off. And the screen has popped out at top of the screen

Re: Battery and screen fault

Schockwave — Mon, 10 Oct 2022 13:15:55 GMT

Welcome to the community,

How old is your device? It sounds like the battery may be at the end of its life, depending on the age of your device.

You could try factory resetting to see if that sorts things out, but make sure you have backed everything, before doing so.

Re: Battery and screen fault

Leanne8240 — Mon, 10 Oct 2022 13:21:25 GMT

Hi It's a iPhone 11 it's just a year old. What can we do for the screen.ThanksSent from my Galaxy

Re: Battery and screen fault

Schockwave — Mon, 10 Oct 2022 13:33:56 GMT

@Leanne8240 , not sure why the screen has popped out of the screen. Have you rang Apple customer service? Unfortunately if you are out of warranty you would normally be liable to pay for any repairs.

Re: Battery and screen fault

Leanne_T — Mon, 10 Oct 2022 14:34:35 GMT

Hi @Leanne8240

Thanks for coming here.

If you get in touch with our Tech Gurus on 150, they will run through some trouble shooting with you and let you know what they can do to help.

Leanne.