topic Re: Airpod pro delivery in Apple Devices

Airpod pro delivery

iturner259 — Thu, 29 Sep 2022 18:58:23 GMT

Has anyone ordered and received the new Airpod Pros yet? I ordered last Friday and was quoted 2-3 days to be delivered to store, but other than the order confirmation have had no updates. I’ve tweeted EE but no response to that either.

Re: Airpod pro delivery

Jon_K — Fri, 30 Sep 2022 07:01:16 GMT

Hi @iturner259.

Have you checked our online order tracker to see if you can get an update?

Jon

Re: Airpod pro delivery

iturner259 — Fri, 30 Sep 2022 08:31:23 GMT

Hi Jon, yes but I get - Your order details can’t be shown at this time.

Re: Airpod pro delivery

Jon_K — Fri, 30 Sep 2022 09:08:15 GMT

Thanks @iturner259.

If you're unable to track it online, I'd recommend getting in touch with our Customer care team for an update.

Jon

Re: Airpod pro delivery

iturner259 — Fri, 30 Sep 2022 09:50:51 GMT

Thanks - turns out they’ve been sat in the EE shop waiting for me to pick them up since Saturday. No text/email/reply to my tweet to update on this. Poor service.

Re: Airpod pro delivery

Jon_K — Fri, 30 Sep 2022 10:20:37 GMT

I'm sorry to hear there wasn't any communication, @iturner259.

I hope you enjoy using them when you get them.

Jon