https://community.ee.co.uk/t5/Apple-Devices/iPhone-12-not-working/m-p/1170825#M129354 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1995065">@Lindseyclarke</a>&nbsp; with the device off and very carefully using a pin clean out any dust/fluff that can build up in there. &nbsp; Make sure the device is off before you do this. &nbsp;</P> <P>&nbsp;</P> <P>you have to allow the apps to use cellular data for them to work when not connected to WiFi. &nbsp;You can do this via Setting&gt;Mobile Data and make sure that the tootle is on ( it shows green )&nbsp;</P> Mon, 12 Sep 2022 17:29:25 GMT Chris_B 2022-09-12T17:29:25Z https://community.ee.co.uk/t5/Apple-Devices/iPhone-12-not-working/m-p/1170818#M129352 <P>Hello, I have the iPhone 12 that I took out on contract for my partner just over a year old and cannot use WhatsApp Facebook or any sort of internet on it. We have tried deleting and re downloading , charge port doesn’t work either. What can we do ?&nbsp;</P> Mon, 12 Sep 2022 17:12:25 GMT https://community.ee.co.uk/t5/Apple-Devices/iPhone-12-not-working/m-p/1170818#M129352 Lindseyclarke 2022-09-12T17:12:25Z https://community.ee.co.uk/t5/Apple-Devices/iPhone-12-not-working/m-p/1170825#M129354 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1995065">@Lindseyclarke</a>&nbsp; with the device off and very carefully using a pin clean out any dust/fluff that can build up in there. &nbsp; Make sure the device is off before you do this. &nbsp;</P> <P>&nbsp;</P> <P>you have to allow the apps to use cellular data for them to work when not connected to WiFi. &nbsp;You can do this via Setting&gt;Mobile Data and make sure that the tootle is on ( it shows green )&nbsp;</P> Mon, 12 Sep 2022 17:29:25 GMT https://community.ee.co.uk/t5/Apple-Devices/iPhone-12-not-working/m-p/1170825#M129354 Chris_B 2022-09-12T17:29:25Z