topic Apple Watch has it's own mobile number on cellular in Apple Devices

Apple Watch has it's own mobile number on cellular

LisseyH — Mon, 22 Aug 2022 11:35:49 GMT

Hi All, happy Monday! I was bought an apple watch series 7 for my birthday last week, when I was setting it up I was given the option to use the cellular option so i can use watch without phone being nearby. The £7 a month is showing on my bill but against a different mobile number. surely it should be the same mobile number as mine? Or am I just being dopey!

Re: Apple Watch has it's own mobile number on cellular

XRaySpeX — Mon, 22 Aug 2022 11:49:46 GMT

The watch has its own mobile no. for billing & accounting purposes.

Re: Apple Watch has it's own mobile number on cellular

LisseyH — Mon, 22 Aug 2022 11:53:49 GMT

Thank you, that clears that up. My watch isn't ringing though whenever I am away from my phone so it can't be working

Re: Apple Watch has it's own mobile number on cellular

Schockwave — Mon, 22 Aug 2022 12:23:15 GMT

@LisseyH , You need to make sure that your phone is on, for it to work. Does it ring when your phone is with you? Have you made sure that the cellular on your watch is on and not just the wifi?

Re: Apple Watch has it's own mobile number on cellular

LisseyH — Mon, 22 Aug 2022 13:27:40 GMT

According to my watch the cellular is on and the status says connected. Does my phone have to be on for the watch to work? Do I just need to be far enough away for it to not work through the blue tooth but on cellular?

Re: Apple Watch has it's own mobile number on cellular

Schockwave — Mon, 22 Aug 2022 13:36:01 GMT

@LisseyH , your phone has to be on for the watch to work on cellular, it will then work. Yes, you need to be out of reach for it to not work on bluetooth, then it will work on cellular, so long as your phone is on. You should be able to find all this out either via the watch app on your phone, click on general, about and then scroll down you will find the user guide you can click on. You can also download the guide if you click on the app that says books and can download the guide or go on to Apple’s website, hope this helps.

Re: Apple Watch has it's own mobile number on cellular

LisseyH — Mon, 22 Aug 2022 13:39:52 GMT

Thank you so much. I will walk to the shop later and leave phone at home and turned on and test it! You're a star! Thank you 🙂 x

Re: Apple Watch has it's own mobile number on cellular

Schockwave — Mon, 22 Aug 2022 13:41:27 GMT

@LisseyH , you are welcome, glad I was able to help, have fun, any more problems we are always here, but the guide should also help.

Re: Apple Watch has it's own mobile number on cellular

Marktoye — Thu, 25 Aug 2022 21:10:40 GMT

Just jumping on this as I am likewise confused. Am I reading this correctly that when I purchase the esim plan I get a new number for the watch but once its paired with my phone the watch will operate on my primary number? And that the phone must be on for the watch to continue receiving calls on that number? Seems a bit strange as surely ee can tie the numbers together? My main reason for LTE enabled watch us to be able to leave my phone at home occasionally (on or off) and as cover for an aging phone battery.

Re: Apple Watch has it's own mobile number on cellular

Schockwave — Thu, 25 Aug 2022 21:22:08 GMT

Hello @Marktoye ,

Welcome to the community,

If you want to receive calls and text on the watch, you will need to leave the phone on, whether the phone is with you or not, the sim number for the watch is for account purposes, not for phone calls, not for making and receiving calls, yes it will operate with your mobile phone number.

Re: Apple Watch has it's own mobile number on cellular

dalogrus — Sat, 29 Oct 2022 16:02:14 GMT

Hi, I think the information you are providing here is not correct. Apple Watch on a cellular plan works perfectly fine when the connected iPhone is powered off. Apple Watch has its own eSIM, cellular antenna and it's own phone number on the network. That other phone number is also used for billing purposes. It is up to EE to seamlessly redirect calls made to the iPhone's primary number onto the watch if the iPhone is switched off. I am writing from experience and have also tested this before writing this post.

I also have a problem of my own in regard to this iPhone-Apple Watch pairing.

I've got two iPhone-Apple Watch pairs in my household. On pair1 the seamless switching on EE's part happens correctly. When the phone is off and someone calls me - the watch picks up the connection and I can make calls from the watch as well. All is good.

On pair2 however the numbers have somehow separated. When the phone is off the watch logs onto EE's network, shows the 4G connection, can make phone calls, BUT... when someone tries to call the phone's number the call is immediately redirected to voice mail. The watch can be successfully called, but only if its called on its number that should only be used for billing purposes. The redirection behind the scenes doesn't happen correctly

I have also noticed that when on the watch I go into Settings>Apple ID>Apple Watch...

It shows the Model, Version, Serial Number etc... but on the watch from incorrectly working pair2 there is also the Watch's phone number, the 'for billing purposes' phone number. So if anyone has come across a similar scenario and can assist - I'd love to hear from you.

Have a great day!