topic Re: Wifi mini dongle in Apple Devices

Wifi mini dongle

Sarahcoley — Sun, 31 Jul 2022 04:39:38 GMT

I’m in France. My WiFi mini dongle worked fine until the data renewed on my bill (which was paid). Now my iPad finds the router, says it’s connected but won’t actually connect to the internet? I’ve checked and have 40GB of date. Any ideas?

Re: Wifi mini dongle

James_B — Sun, 31 Jul 2022 08:43:21 GMT

Hi @Sarahcoley,

Welcome to the EE Community. 🙂

Do you see the same issue if you connect another device, such as your phone, to the router?

James

Re: Wifi mini dongle

Sarahcoley — Sun, 31 Jul 2022 11:39:24 GMT

Hi,
Yes, it’s working on my phone, no problem….?

Sent from my iPhone

Re: Wifi mini dongle

James_B — Sun, 31 Jul 2022 11:52:34 GMT

Thanks @Sarahcoley

That rules out an issue with the router itself.

Do you see any error messages or notifications when you try to use data on the iPad?

James

Re: Wifi mini dongle

Sarahcoley — Sun, 31 Jul 2022 12:27:24 GMT

No, it connects in the waif settings with a ✔️, gives me a signal strength for 5 seconds, then signal strength vanishes, the WiFi ✔️ Remains but cannot connect to anything

Sent from my iPhone

Re: Wifi mini dongle

James_B — Sun, 31 Jul 2022 12:37:08 GMT

What do you mean when you say the signal strength vanishes @Sarahcoley?

Do you mean the WiFi strength indicator or something else?

James

Re: Wifi mini dongle

Sarahcoley — Sun, 31 Jul 2022 14:41:04 GMT

Re: Wifi mini dongle

Sarahcoley — Sun, 31 Jul 2022 14:41:44 GMT

This symbol ….

Re: Wifi mini dongle

James_B — Sun, 31 Jul 2022 14:58:42 GMT

OK @Sarahcoley, so your iPad is losing the WiFi connection to the router.

Can your phone keep the WiFi conection when the iPad loses it?

Are you close to the router when it happens?

Can you please try forgetting the network in your WIFi settings on the iPad and reconnecting?

Does that help?

James