https://community.ee.co.uk/t5/Apple-Devices/Upgrade-not-available/m-p/1150571#M128294 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2894193">@Mattash37</a>.</P> <P>&nbsp;</P> <P>Welcome to the community.</P> <P>&nbsp;</P> <P>In your My EE App under Plan &amp; Add-Ons, when was your contract start date?</P> <P>&nbsp;</P> <P>Jon</P> Sun, 03 Jul 2022 14:19:51 GMT Jon_K 2022-07-03T14:19:51Z https://community.ee.co.uk/t5/Apple-Devices/Upgrade-not-available/m-p/1150564#M128293 <P>Hi there&nbsp;</P><P>apparently I’m not due an upgrade until May 2023 even though I signed a 24month contract in May 2020??&nbsp;<BR />any thoughts</P> Sun, 03 Jul 2022 12:35:24 GMT https://community.ee.co.uk/t5/Apple-Devices/Upgrade-not-available/m-p/1150564#M128293 Mattash37 2022-07-03T12:35:24Z https://community.ee.co.uk/t5/Apple-Devices/Upgrade-not-available/m-p/1150571#M128294 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2894193">@Mattash37</a>.</P> <P>&nbsp;</P> <P>Welcome to the community.</P> <P>&nbsp;</P> <P>In your My EE App under Plan &amp; Add-Ons, when was your contract start date?</P> <P>&nbsp;</P> <P>Jon</P> Sun, 03 Jul 2022 14:19:51 GMT https://community.ee.co.uk/t5/Apple-Devices/Upgrade-not-available/m-p/1150571#M128294 Jon_K 2022-07-03T14:19:51Z