topic Re: Phone number change in Apple Devices

Phone number change

JayLohan — Mon, 27 Jun 2022 08:41:05 GMT

Hi, I recently changed my phone number due to harassment calls but it’s left me in a dilemma, I also upgraded my phone and backed it up on iCloud but for some reason my Gmail account didn’t stay logged in, now it’s asking me for a code which it can only text to my old number (which of course I no longer have access to) and this means I can’t access my email. Is there a solution for this ?

Re: Phone number change

Schockwave — Mon, 27 Jun 2022 09:55:57 GMT

Hello @JayLohan ,

Welcome to the community,

You should be able to receive the code via other means, when you try to log-in to your email and need a code, check it out.

Re: Phone number change

Christopher_G — Mon, 27 Jun 2022 10:53:08 GMT

Did you set up a secondary email address, @JayLohan?

Hopefully that would let you receive the code, as @Schockwave suggested.

Chris

Re: Phone number change

XRaySpeX — Mon, 27 Jun 2022 11:31:30 GMT

You need to go into your Google a/c (not your GMail a/c) & under Personal Info > Contact Info change your Phone number & hope it doesn't want to send an verification code to your old no.