topic Re: No update or tracking information in Apple Devices

No update or tracking information

Charlycassidy11 — Sat, 04 Jun 2022 10:19:49 GMT

Hi I ordered an accessory paid the upfront cost and I have had no tracking information, or further delivery notifications. It’s also saying my account is in credit of what the upfront cost. So am unsure what’s happening?

Re: No update or tracking information

Chris_B — Sat, 04 Jun 2022 10:43:59 GMT

@Charlycassidy11 yes your account will be in credit as this will be the upfront cost that you paid for the item. Before now I have received tracking information from the add to plan store and I’ve also not received tracking before now.

Re: No update or tracking information

James_B — Sat, 04 Jun 2022 11:39:20 GMT

Hi @Charlycassidy11,

Welcome to the EE Community. 🙂

Which accessory did you order?

When did you place your order?

James