topic Re: Apple Watch in Apple Devices

Apple Watch

GCharville — Thu, 02 Jun 2022 08:45:18 GMT

I have upgraded my Apple Watch with cellular and it just says ‘no sim’ when trying to install mobile data. I have gave it chance and time to figure itself out and still nothing! Bit frustrating when I’m paying for the data plan!!

Re: Apple Watch

Leanne_T — Thu, 02 Jun 2022 16:50:47 GMT

Hi @GCharville

Thanks for coming here.

Do you have a pay monthly iPhone on EE to connect the Apple Watch?

Where did you purchase the watch?

Leanne 🙂

Re: Apple Watch

GCharville — Thu, 02 Jun 2022 20:08:23 GMT

Hi Leanne

i have a pay monthly iPhone as as well as a pay monthly Apple watch

i had no issues with my period Apple watch but since upgrading it just keeps saying no sim and doesn’t have any mobile data.
I upgraded online via the EE website

Re: Apple Watch

Leanne_T — Fri, 03 Jun 2022 06:25:57 GMT

Thanks @GCharville

Is this your old Apple Watch showing no SIM that you have now upgraded?

Speak soon 🙂

Leanne.

Re: Apple Watch

GCharville — Fri, 03 Jun 2022 12:59:17 GMT

Hi Leanne

no it’s my new one.
The previous message should have said I had no issues with my old Apple Watch.
since upgrading to series 7 just constantly says no sim and no connection

Re: Apple Watch

James_B — Sat, 04 Jun 2022 08:36:43 GMT

Hi @GCharville,

Please get in touch with Customer Care so a member of the team can help you setup your new watch plan.

They'll be happy to help. 🙂

James