topic Re: iPhone 13 myEE app set up - cannot get past set up of contacts in Apple Devices

iPhone 13 myEE app set up - cannot get past set up of contacts

rcbit — Sat, 28 May 2022 12:27:25 GMT

Hi I am in the process of setting up my app on a new iPhone and it just stalls at this screen, any ideas why? It worked perfectly fine on my old phone.

Thanks

Re: iPhone 13 myEE app set up - cannot get past set up of contacts

Jon_K — Sat, 28 May 2022 16:41:38 GMT

Hi @rcbit.

Welcome to the community.

What happens if you tap 'next' at the bottom of the page?

Do you get an error message?

Jon

Re: iPhone 13 myEE app set up - cannot get past set up of contacts

rcbit — Mon, 30 May 2022 08:07:07 GMT

Nothing happens @Jon_K , it just sits there apparently doing nothing

Re: iPhone 13 myEE app set up - cannot get past set up of contacts

Christopher_G — Mon, 30 May 2022 09:32:30 GMT

Could you try deleting the app and re-downloading it please, @rcbit?

Chris