topic Re: Can’t connect to 5G in Apple Devices

Can’t connect to 5G

Tcall — Mon, 23 May 2022 17:33:09 GMT

New iPhone 13 pro max Won’t connect to 5G, plan supports it, all settings are correct from what I can tell yet not picking up the signal. Any help would be appreciated!!

Chris_B — Mon, 23 May 2022 17:41:03 GMT

@Tcall Are you in a 5G area ?

Tcall — Mon, 23 May 2022 18:25:29 GMT

Yeah, my colleague with same phone receiving 5G next to me!

Chris_B — Mon, 23 May 2022 18:34:48 GMT

@Tcall Is that the same network?

EssexBoyEE — Mon, 23 May 2022 18:34:57 GMT

Are they on the EE Network though, same as you.

Tcall — Mon, 23 May 2022 19:42:01 GMT

Yeah same network! Same plan too.

bristolian — Mon, 23 May 2022 19:53:36 GMT

If you are certain your plans are identical, the next step would be a 2-way SIM-swap.

This would identify whether the issue is with your phone or your account/SIM.