topic EE store wont remove air bubble from screen protector in Android Devices

EE store wont remove air bubble from screen protector

Gosforthgirl — Sun, 01 Nov 2026 04:01:19 GMT

I took my phone to local store and they refused to remove air bubble from screen protector. I now discover from technic

al team they have a tool in store to do this!

Phone is a month old and under warranty.

Re: EE store wont remove air bubble from screen protector

Chris_B — Sun, 01 Nov 2026 10:08:32 GMT

@Gosforthgirl The phone has warranty the screen protector isn’t the phone. It’s a choice you made to have on the device. Who fitted this screen protector? And as it’s a month old why didn’t you say something when it was fitted. Prove you didn’t lift it and try and refit it, as you say it’s a month old so why not say something at the time of fitting.

Re: EE store wont remove air bubble from screen protector

Northerner — Sun, 01 Nov 2026 10:33:18 GMT

Hi @Gosforthgirl

Remove it and buy another although I do not see the need for one these days as the screens are much more robust than they used to be.

Thanks

Re: EE store wont remove air bubble from screen protector

Gosforthgirl — Wed, 04 Nov 2026 14:22:35 GMT

Actually EE shop were very unhelpful as apparently there is a tool that can move these bubbles. Tech team refunded me £15 - and I went to the shop opposite the EE one an d they said it had been poorly applied.

Re: EE store wont remove air bubble from screen protector

Gosforthgirl — Wed, 04 Nov 2026 20:29:35 GMT

Thank you.

Re: EE store wont remove air bubble from screen protector

Chris_B — Wed, 04 Nov 2026 20:37:41 GMT

@Gosforthgirl You paid how much ! I’ve fitted a few hundred of these with no bubbles or bits under them. I might have to start charging.

Re: EE store wont remove air bubble from screen protector

Gosforthgirl — Thu, 05 Nov 2026 16:41:43 GMT

itech store opposite fitted a new protector for £10, the guy felt sorry for me as I told him how unhelpful the staff had been. ( usually cost about £13) he was very quick and fitted it perfectly. Apparentl it hadn`t been fitted well before......!

I`ve spoke to a Manager at EE and pointed out they only have a section of r complaints and not positive feedback for ttheir staff. I much prefer speaking to the tech team than their local branches...

The tech team credited me with £15 so the screen protector didn`t cost me anything.