topic Re: My new A17's screen has frozen. Can't phone 150 and the website is useless. in Android Devices https://community.ee.co.uk/t5/Android-Devices/My-new-A17-s-screen-has-frozen-Can-t-phone-150-and-the-website/m-p/1640428#M94559 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/5052538">@mand1809</a>&nbsp; Force restart the device&nbsp;</P><P>&nbsp;</P><DIV class=""><UL><LI><SPAN class="">Press and hold the <STRONG>Side/Power button</STRONG> and the <STRONG>Volume Down button</STRONG> at the same time.</SPAN></LI></UL></DIV><DIV class=""><UL><LI><SPAN class="">Keep holding both buttons for about 10 to 15 seconds while ignoring any menus that pop up.</SPAN></LI></UL></DIV><DIV class=""><UL><LI><SPAN class="">Release the buttons once the screen goes completely dark and the</SPAN><DIV><STRONG>Samsung logo</STRONG>appears to let the phone boot back up.</DIV></LI></UL></DIV> Wed, 16 Sep 2026 16:47:01 GMT Chris_B 2026-09-16T16:47:01Z My new A17's screen has frozen. Can't phone 150 and the website is useless. https://community.ee.co.uk/t5/Android-Devices/My-new-A17-s-screen-has-frozen-Can-t-phone-150-and-the-website/m-p/1640423#M94558 Wed, 16 Sep 2026 16:41:36 GMT https://community.ee.co.uk/t5/Android-Devices/My-new-A17-s-screen-has-frozen-Can-t-phone-150-and-the-website/m-p/1640423#M94558 mand1809 2026-09-16T16:41:36Z Re: My new A17's screen has frozen. Can't phone 150 and the website is useless. https://community.ee.co.uk/t5/Android-Devices/My-new-A17-s-screen-has-frozen-Can-t-phone-150-and-the-website/m-p/1640428#M94559 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/5052538">@mand1809</a>&nbsp; Force restart the device&nbsp;</P><P>&nbsp;</P><DIV class=""><UL><LI><SPAN class="">Press and hold the <STRONG>Side/Power button</STRONG> and the <STRONG>Volume Down button</STRONG> at the same time.</SPAN></LI></UL></DIV><DIV class=""><UL><LI><SPAN class="">Keep holding both buttons for about 10 to 15 seconds while ignoring any menus that pop up.</SPAN></LI></UL></DIV><DIV class=""><UL><LI><SPAN class="">Release the buttons once the screen goes completely dark and the</SPAN><DIV><STRONG>Samsung logo</STRONG>appears to let the phone boot back up.</DIV></LI></UL></DIV> Wed, 16 Sep 2026 16:47:01 GMT https://community.ee.co.uk/t5/Android-Devices/My-new-A17-s-screen-has-frozen-Can-t-phone-150-and-the-website/m-p/1640428#M94559 Chris_B 2026-09-16T16:47:01Z