topic Samsung Galaxy A35 can't make or receive calls sim only in Android Devices

Samsung Galaxy A35 can't make or receive calls sim only

SongBird1992 — Wed, 26 Aug 2026 16:14:06 GMT

Hi i have a samsung galaxy a35 and since Monday 24th August I have been unable to receive and make calls to people like my mum or anybody. I cant make calls to EE to discuss my problem. Every time I call the call drops. Its happened indoors and outdoors. But text and online is working ok. Ive been using my mobile data though as internet services was cut off. But I could still call out and receive calls before the new bill came out but as soon as the new bill has generated I cant make calls or receive them either. I tried turning it on and off and the aeroplane mode method still nothing and yet mobile coverage in my area is good service. I have reported the problem to EE on monday and nothing so I did another report today on the same thing as nothings happened. Please help me

Re: Samsung Galaxy A35 can't make or receive calls sim only

Northerner — Wed, 26 Aug 2026 17:50:38 GMT

Hi @SongBird1992

Was the device from EE.
Is your account upto date.

Can you try your SIM in another device.

Thanks

Re: Samsung Galaxy A35 can't make or receive calls sim only

SongBird1992 — Wed, 26 Aug 2026 17:59:04 GMT

Hi @Northerner

1. No the device isnt EE as I bought the device from Argos

2. Yes my account is up to date.

Not really as no other device in the house.

Thanks