topic Update bug in Android Devices

Update bug

Woody19902 — Thu, 09 Jul 2026 18:20:56 GMT

Since my phone updated last week, it has remained dead. It states it’s charging but won’t turn on! I’ve managed to turn it on once and it stated the battery was 100% when doing a battery check however the battery claims to have 50% and this does not go up or go down, it will just turn off and it now won’t turn back on! Any suggestions? I’ve looked into it and read about a bug in the latest update. Anyone else has this issue. I am ready to smash it into tiny little pieces to be honest!😂

Re: Update bug

Chris_B — Fri, 10 Jul 2026 07:12:25 GMT

@Woody19902 What phone

Re: Update bug

Woody19902 — Fri, 10 Jul 2026 15:31:09 GMT

Samsung flip z 7

Re: Update bug

Debbie_G — Fri, 10 Jul 2026 17:35:34 GMT

Thanks for confirming your phone model, @Woody19902

Sorry to hear your Galaxy Z Flip7 has been playing up since the update, especially with it not powering on properly and the battery readings looking off.

As this seems to be affecting both power and battery behaviour, it’s best to get in touch with our technical team so they can run through some checks with you and take a closer look.

Debbie