topic Google pixel 9 wifi/mobile data issues in Android Devices

Google pixel 9 wifi/mobile data issues

Evoviilad — Sat, 27 Jun 2026 19:24:44 GMT

I've had problems with data both on WiFi and off, easiest ones to spot are messages not sending on WhatsApp or messenger, have done the usual of restarting the device, going into settings and resetting the network settings, clearing the cashe and storage, EE say that there is no network issues, haven't been able to call technical support to investigate further, just done what it says on the app to try, any help would be appreciated as standing to stress me out

Re: Google pixel 9 wifi/mobile data issues

Northerner — Sat, 27 Jun 2026 19:31:53 GMT

Hi @Evoviilad

What are your content lock settings in your EE app

https://ee.co.uk/help/security/staying-safe-online/switching-content-lock-on-or-off

Thanks

Re: Google pixel 9 wifi/mobile data issues

Evoviilad — Sat, 27 Jun 2026 19:42:03 GMT

They were on moderate, have just changed to off to see if this has changed anything

Re: Google pixel 9 wifi/mobile data issues

Evoviilad — Sat, 27 Jun 2026 22:00:50 GMT

No that hasn't helped, still coming up with connection problems

Re: Google pixel 9 wifi/mobile data issues

Northerner — Sun, 28 Jun 2026 06:35:33 GMT

Hi @Evoviilad

Are you on EE PAYG or pay monthly contract.

Seems odd this is oth WiFi and network so it cannot be a SIM issue. What other apps don't work correctly.

Thanks

Re: Google pixel 9 wifi/mobile data issues

Christopher_G — Mon, 29 Jun 2026 14:47:29 GMT

Hi @Evoviilad

Welcome to the community.

If you're still having problems, I recommend speaking with our technical support team, so they can check everything from our end and run through some tests with you.

Please keep us updated with what happens.

Chris