topic Re: CLAIM TABLETS AFTER UPGRADING in Android Devices

CLAIM TABLETS AFTER UPGRADING

Elisa1993 — Thu, 11 Jun 2026 11:57:14 GMT

I hope you are well. I am writing to request urgent assistance regarding a promotional offer linked to my recent purchase.

On 18 May, I purchased two Samsung mobile phones from EE. At the time of purchase, I was informed that I was eligible to receive two free tablets as part of a promotional offer. However, I have not received any confirmation, update, or delivery information regarding these tablets.

It has now been almost 30 days since the purchase, and I am concerned that the promotional items have not been processed. I kindly request that you look into this matter and provide an update on the status of the tablets as soon as possible.

Please let me know if you require any additional information, such as order numbers or proof of purchase, and I will be happy to provide it.

Thank you for your attention to this matter. I look forward to your prompt response.

Re: CLAIM TABLETS AFTER UPGRADING

Elisa1993 — Thu, 11 Jun 2026 11:54:21 GMT

I hope you are well. I am writing to request urgent assistance regarding a promotional offer linked to my recent purchase.

Please let me know if you require any additional information, such as order numbers or proof of purchase, and I will be happy to provide it.

Thank you for your attention to this matter. I look forward to your prompt response.

Re: CLAIM TABLETS AFTER UPGRADING

Chris_B — Thu, 11 Jun 2026 12:37:53 GMT

@Elisa1993 You claim it from Samsung HERE it’s a Samsung offer.

Re: CLAIM TABLETS AFTER UPGRADING

Chris_B — Thu, 11 Jun 2026 12:39:31 GMT

@Elisa1993 Click the link provided in this thread

Re: CLAIM TABLETS AFTER UPGRADING

Elisa1993 — Thu, 11 Jun 2026 12:46:26 GMT

when I try to go on the link it says page was not found

Re: CLAIM TABLETS AFTER UPGRADING

Peter_W — Thu, 11 Jun 2026 13:15:28 GMT

Welcome to the Community, @Elisa1993

Just so I can double check the right link to send here, what mode of phone was it you ordered here?

Peter

Re: CLAIM TABLETS AFTER UPGRADING

Elisa1993 — Thu, 11 Jun 2026 13:49:56 GMT

samsung s26(2 of them)

Re: CLAIM TABLETS AFTER UPGRADING

Elisa1993 — Thu, 11 Jun 2026 13:51:02 GMT

samsung s26(2 of them) and they said I can claim 2 tablets

Re: CLAIM TABLETS AFTER UPGRADING

Peter_W — Thu, 11 Jun 2026 13:58:21 GMT

Thanks @Elisa1993 , can you please try this link? 😊

http://samsungoffers.claims/ees26tabs10lite

If you require a specific proof of purchase as part of this too, please give our team a call, and they can get this sent out right away via email.

Peter

Re: CLAIM TABLETS AFTER UPGRADING

Elisa1993 — Thu, 11 Jun 2026 14:01:57 GMT

thank you

Re: CLAIM TABLETS AFTER UPGRADING

Elisa1993 — Thu, 11 Jun 2026 14:09:53 GMT

where do i find the invoice number on the receipt from EE?I ONLY HAVE THE RECIPT

Re: CLAIM TABLETS AFTER UPGRADING

Peter_W — Thu, 11 Jun 2026 14:34:22 GMT

@Elisa1993 Was this a purchase in-store?

In that case it should be the order number on the receipt, or if it was purchased online / over the phone, we can provide this for you on the proof of purchase.

Peter