App stuck in log in loop

jbain54 — Wed, 20 May 2026 14:26:48 GMT

Hi, my EE app js stuck in log in loop. I have tried clearing cache and uninstalling and reinstalling but still the same.

Re: App stuck in log in loop

Leanne_T — Wed, 20 May 2026 16:26:50 GMT

Thanks for coming to the community.

Have you had the EE app installed previously? Is your device software up to date?

Also, can you log into your EE account online on a web browser?

Speak soon.

Leanne.