https://community.ee.co.uk/t5/Android-Devices/Hi-wants-to-return-a-parcel-from-EE/m-p/1616066#M94204 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4986799">@Philliswakanyi</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>If you have ordered a phone, accessory, SIM Only plan or 4G/5G WiFi Hub that you ordered online or over the phone with us, and are within the first 14 days of receiving it, you can request to return the device online.</P> <P>You'd just need to complete our <A href="https://ee.co.uk/help/orders/returns-form-14-days" target="_blank">EE returns form</A>.</P> <P>If you are looking to return anything else, the best option would be to call our <A href="https://ee.co.uk/help/contact-ee" target="_blank">customer service guides</A>, as <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/142884">@Chris_B</a></SPAN> mentioned.</P> <P>Michael</P> Fri, 01 May 2026 13:53:28 GMT Michael_D 2026-05-01T13:53:28Z https://community.ee.co.uk/t5/Android-Devices/Hi-wants-to-return-a-parcel-from-EE/m-p/1616033#M94202 Fri, 01 May 2026 11:42:23 GMT https://community.ee.co.uk/t5/Android-Devices/Hi-wants-to-return-a-parcel-from-EE/m-p/1616033#M94202 Philliswakanyi 2026-05-01T11:42:23Z https://community.ee.co.uk/t5/Android-Devices/Hi-wants-to-return-a-parcel-from-EE/m-p/1616044#M94203 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4986799">@Philliswakanyi</a>&nbsp; Then you need to call customer support. &nbsp;</P> Fri, 01 May 2026 12:22:41 GMT https://community.ee.co.uk/t5/Android-Devices/Hi-wants-to-return-a-parcel-from-EE/m-p/1616044#M94203 Chris_B 2026-05-01T12:22:41Z https://community.ee.co.uk/t5/Android-Devices/Hi-wants-to-return-a-parcel-from-EE/m-p/1616066#M94204 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4986799">@Philliswakanyi</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>If you have ordered a phone, accessory, SIM Only plan or 4G/5G WiFi Hub that you ordered online or over the phone with us, and are within the first 14 days of receiving it, you can request to return the device online.</P> <P>You'd just need to complete our <A href="https://ee.co.uk/help/orders/returns-form-14-days" target="_blank">EE returns form</A>.</P> <P>If you are looking to return anything else, the best option would be to call our <A href="https://ee.co.uk/help/contact-ee" target="_blank">customer service guides</A>, as <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/142884">@Chris_B</a></SPAN> mentioned.</P> <P>Michael</P> Fri, 01 May 2026 13:53:28 GMT https://community.ee.co.uk/t5/Android-Devices/Hi-wants-to-return-a-parcel-from-EE/m-p/1616066#M94204 Michael_D 2026-05-01T13:53:28Z