https://community.ee.co.uk/t5/Android-Devices/How-long-do-you-usually-have-to-wait-till-phone-is-sent/m-p/1613189#M94165 <P>Hi, just ordered a Samsung Galaxy Fold 7, it came through with an email of "Your plan details" but it kinda kicked me out after I did the upfront cost &amp; still showed it in my basket. So just wondered if I needed to do it again? Ordered on Monday 20:29 if that helps.</P> Wed, 15 Apr 2026 16:19:11 GMT Shinasu 2026-04-15T16:19:11Z https://community.ee.co.uk/t5/Android-Devices/How-long-do-you-usually-have-to-wait-till-phone-is-sent/m-p/1613189#M94165 <P>Hi, just ordered a Samsung Galaxy Fold 7, it came through with an email of "Your plan details" but it kinda kicked me out after I did the upfront cost &amp; still showed it in my basket. So just wondered if I needed to do it again? Ordered on Monday 20:29 if that helps.</P> Wed, 15 Apr 2026 16:19:11 GMT https://community.ee.co.uk/t5/Android-Devices/How-long-do-you-usually-have-to-wait-till-phone-is-sent/m-p/1613189#M94165 Shinasu 2026-04-15T16:19:11Z https://community.ee.co.uk/t5/Android-Devices/How-long-do-you-usually-have-to-wait-till-phone-is-sent/m-p/1613236#M94166 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4975609">@Shinasu</a>&nbsp; you need to call customer support about this. &nbsp;Does the payment shown as being taken from your bank account? Or does it show as pending ?&nbsp;</P> Wed, 15 Apr 2026 19:56:15 GMT https://community.ee.co.uk/t5/Android-Devices/How-long-do-you-usually-have-to-wait-till-phone-is-sent/m-p/1613236#M94166 Chris_B 2026-04-15T19:56:15Z