Im looking to be upgrade but the website is showing no options

JANEYDICKER — Sat, 14 Mar 2026 10:24:54 GMT

I'vee had nothing but stride trying to actually log in to t he website and app. Finally sorted it. I'm looking to upgrade as my battery Pixel 7a is shocking, but the websites saying there's no upgrade options! Never known that. Any ideas?

Re: Im looking to be upgrade but the website is showing no options

Debbie_G — Sat, 14 Mar 2026 12:48:11 GMT

Hi @JANEYDICKER,

Thanks for coming to the community.

If you’re eligible to upgrade but aren’t seeing any options when you log in, try clearing your browser cache or using a different browser, and make sure your app is fully up to date to see if that helps.

If you still don’t see any upgrade options, I’d recommend giving our customer support team a call. They’ll be able to access your account, check your contract dates, and go through the options available to you.

Debbie

topic Im looking to be upgrade but the website is showing no options in Android Devices

Im looking to be upgrade but the website is showing no options

Re: Im looking to be upgrade but the website is showing no options