topic S26 Ultra order get Buds 3 Pro for £1 issue in Android Devices

S26 Ultra order get Buds 3 Pro for £1 issue

Tez6 — Thu, 12 Mar 2026 17:47:58 GMT

Hi, I ordered and received my S26 Ultra yesterday 11/3/26 and I'm still yet to receive a voucher for the Buds 3 pro am I the only one with this issue?

Re: S26 Ultra order get Buds 3 Pro for £1 issue

Northerner — Thu, 12 Mar 2026 18:07:24 GMT

Hi @Tez6

You' will receive a text message 14-30 days after purchase: https://ee.co.uk/help/mobile/gifts-with-purchases/gwp-s26-bud3pro

Thanks

Re: S26 Ultra order get Buds 3 Pro for £1 issue

Ajay1980 — Sat, 11 Apr 2026 16:41:12 GMT

I'm having same issue, I can't register my phones for some reason. So I can't get the voucher code. Spoke to them today, they said they have linked my devices now and could take 24 hours to show. Il keep you updated..

Re: S26 Ultra order get Buds 3 Pro for £1 issue

Debbie_G — Sun, 12 Apr 2026 07:26:57 GMT

Hi @Ajay1980.

Welcome to the community, and thanks for sharing.

It’s great to hear you’ve already spoken to our team and had your devices linked. If everything doesn’t show up after 24 hours, please get back in touch with our customer support team. They’ll be able to look into this further and make sure everything’s sorted.

Debbie