https://community.ee.co.uk/t5/Android-Devices/App-Captcha-Issues/m-p/1589450#M93840 <P>I've no idea but I'll google it and have a look - thanks for your quick response <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Mon, 15 Dec 2025 10:38:24 GMT JD638 2025-12-15T10:38:24Z https://community.ee.co.uk/t5/Android-Devices/App-Captcha-Issues/m-p/1589444#M93838 <P>Does anyone know why I can't get past the Google Captcha on the App - can't enter any comps - I've deleted and reinstalled the app and it's the same &amp; restarted my mobile. The QR code on EE's page takes you to Apple App store (?) but doesn't give an option to install. My husbands works fine it's just mine! Thank you&nbsp;&nbsp;<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="EE.jpg" style="width: 450px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/41144iF2D8E39D0AE3B77D/image-size/large?v=v2&amp;px=999" role="button" title="EE.jpg" alt="EE.jpg" /></span></P> Mon, 15 Dec 2025 10:17:51 GMT https://community.ee.co.uk/t5/Android-Devices/App-Captcha-Issues/m-p/1589444#M93838 JD638 2025-12-15T10:17:51Z https://community.ee.co.uk/t5/Android-Devices/App-Captcha-Issues/m-p/1589446#M93839 <P>Hi&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2428355">@JD638</a>&nbsp;</P><P>Are you using a VPN or ad blocking software.&nbsp;</P><P>Also try clearing your cache.&nbsp;</P><P>Thanks,</P> Mon, 15 Dec 2025 10:27:48 GMT https://community.ee.co.uk/t5/Android-Devices/App-Captcha-Issues/m-p/1589446#M93839 Northerner 2025-12-15T10:27:48Z https://community.ee.co.uk/t5/Android-Devices/App-Captcha-Issues/m-p/1589450#M93840 <P>I've no idea but I'll google it and have a look - thanks for your quick response <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Mon, 15 Dec 2025 10:38:24 GMT https://community.ee.co.uk/t5/Android-Devices/App-Captcha-Issues/m-p/1589450#M93840 JD638 2025-12-15T10:38:24Z