https://community.ee.co.uk/t5/Android-Devices/Received-new-phone-and-sim-card-24hrs-ago-still-sim-card-not/m-p/1582623#M93746 <P>Any help please&nbsp;</P> Fri, 14 Nov 2025 10:46:14 GMT Muffmurphy18 2025-11-14T10:46:14Z https://community.ee.co.uk/t5/Android-Devices/Received-new-phone-and-sim-card-24hrs-ago-still-sim-card-not/m-p/1582623#M93746 <P>Any help please&nbsp;</P> Fri, 14 Nov 2025 10:46:14 GMT https://community.ee.co.uk/t5/Android-Devices/Received-new-phone-and-sim-card-24hrs-ago-still-sim-card-not/m-p/1582623#M93746 Muffmurphy18 2025-11-14T10:46:14Z https://community.ee.co.uk/t5/Android-Devices/Received-new-phone-and-sim-card-24hrs-ago-still-sim-card-not/m-p/1582689#M93747 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4893801">@Muffmurphy18</a></SPAN>.</P> <P>Welcome to the community.</P> <P>A new SIM card will usually activate within 24 hours after it’s inserted into your device and connects to the EE network.</P> <P>If it's been more than 24 hours since you inserted your SIM card and it still isn't active, I'd recommend <A href="https://ee.co.uk/help/contact-ee" target="_blank">getting in touch with our team</A>, who will be able to check your account further and help get this sorted.</P> <P>Debbie</P> Fri, 14 Nov 2025 13:48:09 GMT https://community.ee.co.uk/t5/Android-Devices/Received-new-phone-and-sim-card-24hrs-ago-still-sim-card-not/m-p/1582689#M93747 Debbie_G 2025-11-14T13:48:09Z