RCS after porting number, stuck on verifying number.

WBEN852290 — Tue, 04 Nov 2025 13:48:00 GMT

Since I transferred from O2 to EE my RCS is not working is stuck on verfiy then says unable to verify status code 3000... I have tried everything factory reset disabling Google messages uninstall app updates clear storage and cache nothing is working I was promised everything will be working from the get get go this is not the case I have a new SIM being sent out spoke to Google.they are blaming EE if this SIM doesn't fix the issue then I will leave ee and not come back

Re: RCS after porting number, stuck on verifying number.

Ali_A — Wed, 05 Nov 2025 17:51:40 GMT

Hi @WBEN852290

Welcome to the Community and great to hear you've joined us!

Please give our Customer Service team a call where a guide in the Technical Team will be able to send a Network Update to your SIM card which will refresh the SIM card information with your new number and help the RCS servers verify your number straight away.

Keep us updated with how you get on!

Ali

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RCS after porting number, stuck on verifying number.

Re: RCS after porting number, stuck on verifying number.