topic Re: Recovering Apps and photos from lost phone in Android Devices

Recovering Apps and photos from lost phone

jgmc33 — Mon, 15 Sep 2025 14:36:40 GMT

I have lost my Samsung phone. Can I recover the apps and photos which were on the phone?

Re: Recovering Apps and photos from lost phone

code_ — Mon, 15 Sep 2025 15:20:57 GMT

Hi there,

I'm sorry to hear you lost your phone :(. I imagine it must suck. The good news is, if you were signed into your Samsung or Google account, you can recover most of your data. including apps & photos. Here's what you can do:

Photos:
- If you used Google Photos, go to photos.google.com and sign in — your photos should be backed up there.
- If you used Samsung Cloud, log in at samsung.com to check for backups.
Apps:
- Sign into your Google account on a new Android device.
- Open the Play Store, go to My apps & games, and you’ll see a list of previously installed apps you can reinstall.
Other Data:
- If you had Samsung Smart Switch or Google One Backup enabled, you can restore contacts, messages, and settings when setting up a new phone. This allows you to restore contacts, messages, photos, Wi-Fi network information etc. This will prompt you via setup.
Security Tip:
- Use Find My Mobile or Find My Device to remotely lock or erase your lost phone if needed and if possible able to find/track where your old phone is.

If your phone is under contract with EE call 150 from any EE phone or 07973 100 150 or view other contact options through: Contact Us | Help & Support | EE. They can:

Suspend/block your current SIM
Order a replacement SIM (allowing you to still use the same phone number)
Advise on claiming on insurance (if your plan has phone cover)
Discuss upgrade options or replacement plans if needed.

Hope this helps 🙂

Re: Recovering Apps and photos from lost phone

code_ — Mon, 15 Sep 2025 15:23:58 GMT

Hi there, I’m really sorry to hear you’ve lost your Samsung, that’s such a pain. If you were signed into your Google or Samsung account, there’s a good chance you can get most of your stuff back.

Here’s what you can try:

Photos: Check Google Photos — if backups were on, your pictures should be there. If you used Samsung Cloud, you can log in at samsung.com to see if anything was saved there.
Apps: Once you sign into your Google account on a new phone, go to the Play Store → My apps & games → Library. You’ll see a list of apps you’ve used before and can reinstall them easily.
Security: You can use Find My Mobile or Find My Device to try locating your phone, or even lock or erase it remotely if needed.
If it’s on an EE contract: Definitely give EE a call on 150 from an EE phone or 07973 100 150 from any other phone. They can suspend your SIM so no one else can use it, help you get a replacement SIM, and walk you through insurance claims if you had cover. They might also be able to offer an early upgrade or replacement options.

Re: Recovering Apps and photos from lost phone

code_ — Mon, 15 Sep 2025 15:27:44 GMT

Here’s what you can try:

Photos: Check Google Photos — if backups were on, your pictures should be there. If you used Samsung Cloud, you can log in at samsung.com to see if anything was saved there.
Apps: Once you sign into your Google account on a new phone, go to the Play Store → My apps & games → Library. You’ll see a list of apps you’ve used before and can reinstall them easily.
Security: You can use Find My Mobile or Find My Device to try locating your phone, or even lock or erase it remotely if needed.
If your phone is on an EE contract & to get a new SIM: Contact EE through Contact Us | Help & Support | EE .

Re: Recovering Apps and photos from lost phone

XRaySpeX — Mon, 15 Sep 2025 18:19:28 GMT

Only if you had backed-them somewhere. It is not sufficient just to be signed into your Samsung or Google account; you must have elected to use their backup/cloud.