https://community.ee.co.uk/t5/Android-Devices/I-have-a-Samsung-tablet-through-my-EE-account-and-it-s-not/m-p/1563271#M93503 <P>My main contract is for an Apple phone and I also have a Samsung tablet on my plan.</P><P>I recently lost access to Notes and to Penup after the device updated.&nbsp;</P><P>Can I get technical support for this device through EE, or do I have to go to Samsung?&nbsp;</P> Thu, 11 Sep 2025 18:54:56 GMT ClaraPvdb 2025-09-11T18:54:56Z https://community.ee.co.uk/t5/Android-Devices/I-have-a-Samsung-tablet-through-my-EE-account-and-it-s-not/m-p/1563271#M93503 <P>My main contract is for an Apple phone and I also have a Samsung tablet on my plan.</P><P>I recently lost access to Notes and to Penup after the device updated.&nbsp;</P><P>Can I get technical support for this device through EE, or do I have to go to Samsung?&nbsp;</P> Thu, 11 Sep 2025 18:54:56 GMT https://community.ee.co.uk/t5/Android-Devices/I-have-a-Samsung-tablet-through-my-EE-account-and-it-s-not/m-p/1563271#M93503 ClaraPvdb 2025-09-11T18:54:56Z https://community.ee.co.uk/t5/Android-Devices/I-have-a-Samsung-tablet-through-my-EE-account-and-it-s-not/m-p/1563278#M93504 <P>If it relates to the software on the device after an update, it would be Samsung who could advise on this as they issue the updates.</P> Thu, 11 Sep 2025 19:15:18 GMT https://community.ee.co.uk/t5/Android-Devices/I-have-a-Samsung-tablet-through-my-EE-account-and-it-s-not/m-p/1563278#M93504 Matt_124 2025-09-11T19:15:18Z