https://community.ee.co.uk/t5/Android-Devices/My-phone-is-network-locked-How-can-I-get-the-unlock-code/m-p/1560202#M93447 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4846968">@saj37386</a></SPAN>.</P> <P>Following on from <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3554890">@Matt_124</a></SPAN>'s advice above, if it is an EE phone originally and you need to unlock it, you will need to give our <A href="https://ee.co.uk/help/contact-ee" target="_blank">customer service guides</A> a call so they can help.</P> <P>If it is a phone from another network that you want to use with an EE SIM, you'd need to speak to the original provider of the phone, as we cannot unlock a phone that is locked to another network.</P> <P>Michael</P> Sun, 31 Aug 2025 08:20:50 GMT Michael_D 2025-08-31T08:20:50Z https://community.ee.co.uk/t5/Android-Devices/My-phone-is-network-locked-How-can-I-get-the-unlock-code/m-p/1559863#M93434 <P>hi</P><P>My phone is network locked. How can I get the unlock code?</P><P>I don't know where to get the unlock link. I also get an error on the unlock page on the site.</P><P>please help me</P> Fri, 29 Aug 2025 14:17:06 GMT https://community.ee.co.uk/t5/Android-Devices/My-phone-is-network-locked-How-can-I-get-the-unlock-code/m-p/1559863#M93434 saj37386 2025-08-29T14:17:06Z https://community.ee.co.uk/t5/Android-Devices/My-phone-is-network-locked-How-can-I-get-the-unlock-code/m-p/1559889#M93439 <P>Please help me. My phone is broken and I can't use a SIM card.</P> Fri, 29 Aug 2025 15:05:35 GMT https://community.ee.co.uk/t5/Android-Devices/My-phone-is-network-locked-How-can-I-get-the-unlock-code/m-p/1559889#M93439 saj37386 2025-08-29T15:05:35Z https://community.ee.co.uk/t5/Android-Devices/My-phone-is-network-locked-How-can-I-get-the-unlock-code/m-p/1559924#M93441 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="a54unl.png" style="width: 722px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/39748iC540C7E06971F166/image-dimensions/722x368?v=v2" width="722" height="368" role="button" title="a54unl.png" alt="a54unl.png" /></span>I keep coming across this page. Can anyone help me?</P> Fri, 29 Aug 2025 16:14:59 GMT https://community.ee.co.uk/t5/Android-Devices/My-phone-is-network-locked-How-can-I-get-the-unlock-code/m-p/1559924#M93441 saj37386 2025-08-29T16:14:59Z https://community.ee.co.uk/t5/Android-Devices/My-phone-is-network-locked-How-can-I-get-the-unlock-code/m-p/1559938#M93443 <P>Hey <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4846968">@saj37386</a></SPAN>.</P> <P>Welcome to the EE Community <span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span></P> <P>Depending on the phone you have, this may have been unlocked automatically. Have you had a chance to try a different network SIM in this?</P> <P>If you continue to struggle with the online unlocking form, I'd recommend giving our <A href="https://ee.co.uk/help/contact-ee/account-billing/mobile-phone" target="_blank">customer care team</A> a call, and they can help get this investigated further for you.</P> <P>Peter</P> Fri, 29 Aug 2025 17:29:06 GMT https://community.ee.co.uk/t5/Android-Devices/My-phone-is-network-locked-How-can-I-get-the-unlock-code/m-p/1559938#M93443 Peter_W 2025-08-29T17:29:06Z https://community.ee.co.uk/t5/Android-Devices/My-phone-is-network-locked-How-can-I-get-the-unlock-code/m-p/1559960#M93444 Thank you<BR />I don't know how to unlock my phone's network. I try to do it through the online unlock site, but I get a page that says "As I have specified in the picture." How can I get the unlock code link? I'm really frustrated. My phone is broken. Fri, 29 Aug 2025 19:10:29 GMT https://community.ee.co.uk/t5/Android-Devices/My-phone-is-network-locked-How-can-I-get-the-unlock-code/m-p/1559960#M93444 saj37386 2025-08-29T19:10:29Z https://community.ee.co.uk/t5/Android-Devices/My-phone-is-network-locked-How-can-I-get-the-unlock-code/m-p/1559972#M93445 <P>Did the phone you're trying to unlock come from EE originally and you're trying to use a SIM from another network, or is it a phone you've got since yours has broken and won't accept your EE SIM?</P> Fri, 29 Aug 2025 19:43:27 GMT https://community.ee.co.uk/t5/Android-Devices/My-phone-is-network-locked-How-can-I-get-the-unlock-code/m-p/1559972#M93445 Matt_124 2025-08-29T19:43:27Z https://community.ee.co.uk/t5/Android-Devices/My-phone-is-network-locked-How-can-I-get-the-unlock-code/m-p/1560202#M93447 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4846968">@saj37386</a></SPAN>.</P> <P>Following on from <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3554890">@Matt_124</a></SPAN>'s advice above, if it is an EE phone originally and you need to unlock it, you will need to give our <A href="https://ee.co.uk/help/contact-ee" target="_blank">customer service guides</A> a call so they can help.</P> <P>If it is a phone from another network that you want to use with an EE SIM, you'd need to speak to the original provider of the phone, as we cannot unlock a phone that is locked to another network.</P> <P>Michael</P> Sun, 31 Aug 2025 08:20:50 GMT https://community.ee.co.uk/t5/Android-Devices/My-phone-is-network-locked-How-can-I-get-the-unlock-code/m-p/1560202#M93447 Michael_D 2025-08-31T08:20:50Z