topic Re: EE App is still not Available on apple store in Android Devices

EE App is still not Available on apple store

Profile closed — Tue, 19 Aug 2025 10:13:01 GMT

Hello,

Can some help me, trying to download the EE App from the Apple store can download and install the App but when I open it the following message comes up saying the app is still not available but should be soon.

Thanks

Re: EE App is still not Available on apple store

Schockwave — Tue, 19 Aug 2025 12:20:02 GMT

@Profile closed , not sure why you are having this problem, as I am able to use the app without any problems. I would suggest speaking to customer service about this, as this does not seem right at all.

You have also posted this in the Android forum rather than the Apple forum.

Re: EE App is still not Available on apple store

Chris_B — Tue, 19 Aug 2025 13:07:57 GMT

@Profile closed That’s because accounts were offline when you tried doing this EE do account maintenance when it’ll cause the least disruption. The app is a portal your your EE account.

Re: EE App is still not Available on apple store

Leanne_T — Tue, 19 Aug 2025 14:19:51 GMT

Hi @Profile closed

Thanks for coming to the community.

Can you log into the app this afternoon?

If not, which device are you using? What software version do you have on the device?

Leanne 🙂