topic Re: Live chat in Android Devices

Live chat

Richma2517 — Tue, 05 Aug 2025 17:49:17 GMT

Is there live chat?ty

Chris_B — Tue, 05 Aug 2025 17:55:03 GMT

@Richma2517 Live chat is available via the EE app under help. It’s only available to contract customers.

Richma2517 — Tue, 05 Aug 2025 18:01:10 GMT

Thank you, I don't seem to get this option and had a contract for many years? Very odd

Lesley_W — Wed, 06 Aug 2025 07:18:12 GMT

Hi @Richma2517

Is your app up to date? Are you able to try deleting and uninstalling it and see if that helps?

Lesley