topic Re: Faulty Phone in Android Devices

Faulty Phone

Willsofg — Wed, 14 May 2025 16:36:53 GMT

My battery has lately been terrible and also the phone will freeze every time. Right now I am typing this message on my iPad. My pixel 8 pro has refused to power ON. I have tried to hard reset three times this week. My contract still runs to December 2025. What should I do?

Re: Faulty Phone

bristolian — Wed, 14 May 2025 16:44:45 GMT

Devices freezing can often be a sign of memory running low and/or too many apps running simultaneously. A bit of regular housekeeping can go a long way.

For refusing to power-on, assuming it's connected to the mains... https://ee.co.uk/local-repairs is as good as anywhere to start

Re: Faulty Phone

Northerner — Wed, 14 May 2025 18:00:35 GMT

Hi @Willsofg

Check your warranty on Google:

https://support.google.com/store/answer/6160400?hl=en-GB

Alternatively contact EE repairs and they will tell you if the issue is covered by your warranty.

https://ee.co.uk/local-repairs

I would back up first and try factory resetting your device to see if that helps.

Thanks