topic Re: Re: Can't contact EE by phone in Android Devices

Re: Re: Can't contact EE by phone

JULIANGRIFFITHS — Fri, 18 Apr 2025 10:40:36 GMT

HI ,

I NOW HAVE MY SAMSUNG PHONE BACK FROM BEING REPAIRED BY EE .

NOW THE PHONE ALWAYS ASKS FOR A PASSWORD BEFORE OPENING . BEFORE IT WENT AWAY IT DIDN,T NEED THIS PROCESS ?

REGARDS JULIAN .

Rach_H — Fri, 18 Apr 2025 14:00:28 GMT

Welcome to the Community!

It sounds like your phone needs a PUK to be unlocked. Are you able to view this in your online account?

Rach

bristolian — Fri, 18 Apr 2025 15:17:00 GMT

FYI posting in all capitals on the internet is widely regarded as shouting, and thus rude.

Suggest checking your caps lock.

JULIANGRIFFITHS — Fri, 18 Apr 2025 15:21:56 GMT

UNDERSTOOD - NO IDEA THEY WERE SO SENSITIVE .

Schockwave — Fri, 18 Apr 2025 20:21:52 GMT

@JULIANGRIFFITHS You have done it again, please stop using all capitals, thank you.

Chris_B — Fri, 18 Apr 2025 20:35:20 GMT

@JULIANGRIFFITHS Is that the passcode to unlock it ? If it is read THIS