topic Re: Cannot carrier unlock huawei mate 20 pro in Android Devices

Cannot carrier unlock huawei mate 20 pro

Abdulmoeez3178 — Sun, 16 Feb 2025 03:37:15 GMT

I have been trying to unlock my Huawei but when I put in another sim from another provider there is no prompt and I need to update my Huawei to harmonyos bc ee is not pushing updates for this device anymore 😞

Can someone pls help?

Re: Cannot carrier unlock huawei mate 20 pro

Chris_B — Sun, 16 Feb 2025 06:22:16 GMT

@Abdulmoeez3178 EE don’t push out updates for phones. You can request the device to be network unlocked via THIS

Re: Cannot carrier unlock huawei mate 20 pro

Abdulmoeez3178 — Sun, 16 Feb 2025 09:23:57 GMT

I have tried this but it never showed the code only in the email it showed the code. Then when I enter a new sim nothing pops up so I don't know where to put the code and one of the links send me to an about:blank page

Re: Cannot carrier unlock huawei mate 20 pro

Northerner — Sun, 16 Feb 2025 15:56:09 GMT

Hi @Abdulmoeez3178

Are you sure the device is not already unlocked if no unlock option appears.

Software updates are the manufacturer responsibility not the carrier.

Thanks

Re: Cannot carrier unlock huawei mate 20 pro

Abdulmoeez3178 — Sun, 16 Feb 2025 18:03:19 GMT

The network unlocker says its locked

Re: Cannot carrier unlock huawei mate 20 pro

Leanne_T — Mon, 17 Feb 2025 10:43:00 GMT

Hi @Abdulmoeez3178

Thanks for coming to the community.

What happens when you have another network SIM card in the phone? Do you get an error message?

Leanne.

Re: Cannot carrier unlock huawei mate 20 pro

Abdulmoeez3178 — Mon, 17 Feb 2025 11:19:31 GMT

Nothing shows up. I've called EE myself and they gave me the code and I have told them the thing isn't showing up to put in the code. They haven't helped me with it

Re: Cannot carrier unlock huawei mate 20 pro

Leanne_T — Mon, 17 Feb 2025 11:26:55 GMT

Hi @Abdulmoeez3178

Can you use the SIM card to make and receive calls and access all menus on the device?

If so, the device is unlocked and you don't to use the unlocking code.

Leanne.

Re: Cannot carrier unlock huawei mate 20 pro

Abdulmoeez3178 — Mon, 17 Feb 2025 11:58:49 GMT

Ok. BTW how can I remove EE's custom version of EMUI? Or do I need to contact Huawei for that?